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Transitioning from WesternIM Connector for Outlook (WCO) to EmailPointer (EP): A Step-by-Step Guide

Introduction If your organization has been using WesternIM Connector for Outlook (WCO) for your email management needs, it’s time to transition to the new and improved EmailPointer (EP). With enhanced features and a more user-friendly interface, EP is set to make your email management experience even better. In this blog post, we’ll walk you through […]


Troubleshooting an EmailPointer Issue 

Troubleshooting an EmailPointer Issue  If you’re experiencing an issue with an Outlook add-in like EmailPointer, one of the first troubleshooting steps you can try is booting Outlook in safe mode. Booting in safe mode will disable all add-ins, allowing you to determine if the issue you are experiencing is being caused by an add-in or […]