A practical Modern Information Management tool Important email belongs to the organization.Putting it there should be one simple move. Important email should not remain trapped in individual inboxes. EmailPointer helps employees place messages and attachments into the Microsoft 365 locations where the organization can find, share, manage, and protect them. Check your team’s fit ↗ […]
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Introduction If your organization has been using WesternIM Connector for Outlook (WCO) for your email management needs, it’s time to transition to the new and improved EmailPointer (EP). With enhanced features and a more user-friendly interface, EP is set to make your email management experience even better. In this blog post, we’ll walk you through […]
A VPN, or virtual private network, can cause connection issues and complications when connecting to EmailPointer. In some cases causing authentication loops where EP would send the confirmation email, look for authentication when it arrived but, due to interference from the VPN, would not find it and send another confirmation email and repeat. Disconnecting the […]
Troubleshooting an EmailPointer Issue If you’re experiencing an issue with an Outlook add-in like EmailPointer, one of the first troubleshooting steps you can try is booting Outlook in safe mode. Booting in safe mode will disable all add-ins, allowing you to determine if the issue you are experiencing is being caused by an add-in or […]
EmailPointer is a custom solution for the desktop version of Microsoft Outlook that allows users to access their files from various locations such as Shared Drive, SharePoint, Teams, and Documentum. This add-in is developed using Visual Studio Tools for Office (VSTO), a set of tools and libraries that enables developers to create custom solutions for […]